Reverb answers every portal enquiry in the listing agent's voice, answers the questions buyers actually ask, books the inspection, and shows you how buyers are tracking on every listing.
realestate.com.au and Domain send enquiries to the agent’s Reverb address. Reverb creates the lead, scores intent, budget, and timeline, and keeps a profile of what the buyer has told you: budget, finance, timeline, must-haves. The score moves with every reply.
Scored in seconds, including after hours. You never ask a buyer the same question twice.
Buyers ask about strata levies, capital works funds, council and water rates, floor area, room sizes, pets, open homes, and auction dates. Reverb answers from the details you keep on the listing, in the agent’s voice, from their @reverbprop.com address, then moves the buyer to an inspection. Upload a floorplan and Reverb reads the room sizes off it. Your internal notes stay internal.
First reply in under two minutes. Every reply after that is answered too.Hi, what are the strata levies on this one, and how big is the second bedroom?
Hi Priya, The admin levy is $1,120 a quarter and the capital works levy $380 a quarter, with no special levies raised. Council rates are $410 a quarter. On the floorplan the second bedroom is about 3.4 × 3.1 m, and the apartment is 92 m² internal. The advertised price is $1,450,000. The next open home is Saturday 10:00am. Want me to save you a spot? Best, Alex
If a buyer asks what the property will sell for, Reverb states the advertised figure and points them to an inspection. Before anything sends, every reply is checked for price talk outside the advertised figure, for commitments it has no authority to make, and for listing details that do not match your record. A reply that fails is not sent as written.
The same advertised-price check used in production. Not legal advice.What will it go for? Is the guide real?
Hi Marcus, The advertised price for 12 Banksia Street is $1,450,000. I don't put a number on where a campaign will land over email. Once you've walked through, I'll take you through how this one is tracking in person so you have a clear picture before you decide anything. Are you free for the next inspection, or would a private time suit better? Best, Alex
Reverb points buyers to your next open home, offers a private inspection when they cannot make it, confirms a time, and emails calendar invites to both sides. Times are shown in the listing’s own time zone. No scheduling links. No phone tag.
A calendar invite is emailed. The listing agent accepts it.
The day before every appointment, the agent receives a brief: who the buyer is, budget, timeline, motivation, and the thread so far. Once the appointment has passed, Reverb stops replying to that buyer. The lead is yours.
Full context for every appointment.Mark a listing sold and Reverb checks every other buyer who enquired on it against your current listings, on price, property type, and suburb. You see who fits which listing and confirm before anything sends. Buyers nothing suits yet are paused, not dropped: when a listing that fits them comes on, Reverb picks them back up on its own.
Nothing goes to a sold listing’s buyers until you confirm it. Buyers you have already met can come to you for a personal follow-up instead.Hi Priya, 8 Hart Street in Paddington has just come on: three bedrooms, two bathrooms, and a north-facing yard. The advertised price is $1,395,000. The first open home is Saturday 11:00am. Is off-street parking a must for you, or would street parking work? Best, Alex
The workflow above is what raises the objection. These are the controls beside it.
Five buyers on one listing. Open any of them.
Conversations
12 Banksia Street, Paddington QLD
Enquiry: 12 Banksia Street, Paddington QLD
Priya Nair · Answered at 9:14pm on a Tuesday.
Hi, I just saw 12 Banksia Street, Paddington QLD on realestate.com.au. We're first-home buyers, pre-approved, and we'd love to inspect this Saturday if it's still available. Is the next open still on, or can we do a private time?
Hi Priya, I can do a private inspection of 12 Banksia Street this Saturday at 10am or 12pm, which do you prefer? I can meet you at the property. The house is listed at $1,450,000, it has 3 bed and 2 bath and is a renovated Queenslander on a 405sqm block. Once you pick a time I'll lock it in and confirm.
Saturday 10am works for us. Can you send the details? Also is there off-street parking?
Hi Priya, Saturday at 10am is confirmed for a private inspection. I’ll meet you at the front of 12 Banksia Street, Paddington. The listing I have doesn’t state whether there’s off-street parking, so I’ll confirm on arrival and show you the best place to park. Looking forward to it.
Each agent's Reverb alias is added to REA agent email and Domain Other Email. Replies are sent in that agent's voice.
Connected enquiries receive a two-minute, advertised-price reply. Selecting which leads to answer is not the workflow.
REA, Domain, and voice are configured with onboarding support from us.
Agency seats bill on one account. The foundation rate is held while you stay subscribed.
Reverb reads every buyer conversation on a listing and turns it into signals you can act on. They sit beside the thread, not in it. Buyers never see them.
Beta. The price range is an estimate based on buyer interest, not a valuation and not a guarantee of the sale price. It is shown only to you, and never to buyers.
Request a demonstration, or start a 14-day trial at the foundation rate.
