Four steps. Zero dropped leads.
Qualify, message, book, hand over. Here's each step doing its job, up close.
Every enquiry scored the second it lands
Whether the lead comes from a portal, your website, or a direct email, Reverb reads the enquiry and scores it on intent, budget signals, and timeline, instantly, at any hour.
Your agents open a list that is already sorted by who is ready to buy, instead of guessing which of forty identical enquiries deserves a call first.
Every enquiry scored in seconds, 24/7, including the 9pm ones.
Replies that answer the actual question
Reverb writes a personalised reply from your email address in under 2 minutes, answering what the buyer asked instead of sending a template. Then it keeps the conversation warm with contextual follow-ups until the lead is ready to meet.
The words below are the product. Read them and judge for yourself: this is what your leads receive.
Average first reply: under 2 minutes. Follow-ups continue automatically.Hi, what are the rates and ongoing costs for this one? And is the price negotiable?
Hi Priya, Good questions. Council rates are ~$520/quarter and water ~$300/quarter plus usage. As a freehold house there are no body corporate fees. The guide is $1,450,000 and, as with most sales, there's some flexibility for the right offer, best discussed after you've seen it. The next inspection is Saturday 10:00am. Want me to reserve you a spot? Best, Alex
From enquiry to booked inspection in one thread
When a lead is warm, Reverb offers real times from your agent’s calendar, confirms one, and sends calendar invites to both sides. No scheduling links to click, no phone tag, no back-and-forth.
Scheduling friction is where warm leads die. Reverb removes the entire step.
Appointments land on the calendar without the agent touching a keyboard.
Your agent walks in mid-conversation, not cold
Before every appointment, the agent gets a full brief: who the buyer is, their budget, timeline, motivation, and every word exchanged so far. The switch from AI to human is invisible to the buyer.
This is the step that makes the rest matter: automation that ends in a real, prepared, in-person conversation.
Full context, every appointment. No “sorry, who are you again?”All four steps, for every agent you have
Agency Mode runs the whole pipeline across your team: leads assigned automatically, every agent's enquiries answered, and team-wide performance visible from one dashboard.
No lead left to agent discretion
Every enquiry to every agent gets the same 2-minute response, so cherry-picking becomes impossible.
Accountability built in
See response rates, bookings, and conversions per agent without asking anyone for a report.
One bill, unlimited leads
Centralised billing with unlimited leads per seat, with no per-lead surprises at month end.
Post-Appointment Follow-up
After the meeting, Reverb will check in with prospects and update you with clear next steps so no opportunity slips through. We label what doesn't exist yet, so you can trust that everything above does.
See the four steps run on your leads
Book a demo and watch it work on your own listings, or start a free trial and let it answer your next enquiry.